If you encounter an 'Insufficient Storage' (or 'Error 553'), this indicates you have reached or exceeded your allotted storage space for syncing your Silhouette library.
Library Storage Space
Your Silhouette account provides you with a standard 1GB of software Library storage space to sync content between devices. This space allows you to save any custom user-created content to the Library. You can continue to save such content to your Library until you have reached your available storage space limit.
NOTE: Silhouette Design Store content does not count against your account's available storage space.
Resolving the Error
To resolve this error, you may need to do one or both of the following:
- Unsync some of the content in the 'User Designs' folder
NOTE: Right-click to toggle the 'Synced' option off on content you don't need to sync anymore between your computer devices - Add library storage space (see information below)
Adding Library Storage Space
If you have a paid subscription to either the Silhouette Design Store or to Club Silhouette, your Silhouette account will be automatically upgraded to 5GB of storage space to sync content between devices.
To access this space allotment upgrade, simply subscribe to one of these services.
NOTE: This addition does not stack if both subscriptions are active. The maximum available storage space per user is 5GB. If you have more than this that you'd like to store, we recommend using an online storage service, such as Google Drive or Dropbox. Silhouette Library storage provides a syncing service between your devices but is not intended to be a file backup system.