Managing Your Account

Account on Hold
If your account is on hold, this indicates you have one or more missed payments from your Silhouette Design Store subscription.  Resolving the Account Ho...
Wed, 12 Apr, 2023 at 12:35 PM
Updating Language Preference
Silhouette Account You can update your language preference for your Silhouette account as follows: Go to your Silhouette account  Log in, if needed Sel...
Thu, 8 Sep, 2022 at 12:57 PM
Turning On/Off Account Notifications
You can turn on or off email receipts and/or notification emails as follows: Go to the 'Account Info' tab on your Silhouette account Sign into yo...
Sat, 24 Sep, 2022 at 8:22 AM
Accepted Payment Methods
The following forms of payment are accepted on Silhouette websites. Silhouette America Website (www.silhouetteamerica.com) for products and software pur...
Wed, 12 Apr, 2023 at 12:42 PM
Account Management for Educators
Silhouette does not currently support shared classroom-type accounts that multiple persons can access to share upgrades and content. If you are using Si...
Thu, 10 Nov, 2022 at 1:57 PM
Can't Update Country on Account
While you are able to update your account information and preferences at https://www.silhouetteamerica.com/my-account, including your timezone, language, an...
Mon, 6 Feb, 2023 at 10:12 AM