Older/Discontinued Products

Information about older machines and products previously available from Silhouette.

Pinch Roller Stuck in Center Groove (Cameo 1 or 2)
The rubber pieces on the Cameo 1 and 2 model roller bar are not intended to be moved out of place.  If the rubber rings were moved and the right-hand pi...
Fri, 14 Oct, 2022 at 2:21 PM
Rubber Ring on Roller Bar Broken (Cameo 1)
If the rubber ring on your Cameo 1 roller bar has broken, unfortunately, it cannot be replaced. Since the bar where this rubber piece is fastened around ca...
Mon, 3 Oct, 2022 at 4:59 PM
Machine Stops When Lid is Open (Cameo 1)
There is a teardrop-shaped plastic component on the Cameo 1 model located on the left-hand side of the machine once the lid has been lifted. This is a senso...
Mon, 3 Oct, 2022 at 5:05 PM
How to Cut from SD Card with Cameo 1 (GSP Files)
The Cameo 1 model includes an SD reader slot. This provides the ability to send specially formatted files (GSP files as created in Silhouette Studio) to the...
Mon, 3 Oct, 2022 at 5:28 PM
"RMS Error" with SD Card (Cameo 1)
An RMS Error displayed on the Cameo 1 LCD screen indicates that the job you are attempting to cut is a Print & Cut job.  While the Cameo has the abi...
Fri, 14 Oct, 2022 at 2:28 PM
Lock Knob Not Holding Blade Properly (Cameo 1 and 2, Portrait 1)
If your blade is not being held in place properly after you have locked the blade in place using the lock knob, this may indicate that the lock knob is upsi...
Fri, 14 Oct, 2022 at 2:58 PM
Rubber Ring Broken on Older Model Cutting Machine
Some older model Silhouette Cutting Machines have rubber rings in the center of the roller bar. These rubber rings are not a critical component for c...
Fri, 10 Feb, 2023 at 12:57 PM