Other Cutting Issues

Blade Carriage Not Moving Side-to-Side
If the machine blade carriage is not moving side to side and is only cutting vertical lines, this can indicate one of the following: The motor is stuck...
Wed, 26 Apr, 2023 at 4:03 PM
Material Not Rolling Back After Job
If the material is not rolling out of the machine after the job has been completed, this would indicate you likely have the machine's Feed Option settin...
Sat, 10 Sep, 2022 at 4:27 PM
Vinyl Lifting Off Backing During Cut Job
When cutting vinyl, issues with parts of the design being lifted during the cutting process can occur for a few different reasons. Surface Area Issue Mos...
Sat, 10 Sep, 2022 at 4:40 PM
Pause Not Stopping Job Immediately
Using the Pause Button The Pause button will only stop the job after it has completed the current continuous line it is working on.  For example, if the S...
Sat, 10 Sep, 2022 at 4:52 PM
Blade Taps Up & Down Prior to Sending a Job ("Ghost Job")
If your Silhouette machine taps the blade up and down immediately as you power it on (before you've sent any job), this indicates that there is another ...
Wed, 19 Oct, 2022 at 4:17 PM
Unintentional Pauses During Job
If after sending your job to the machine it is pausing itermittentently (without any intentional pause action by you), this generally indicates a large data...
Sun, 11 Sep, 2022 at 12:55 PM
Machine Stops Without Finishing and/or Cuts Stray Diagonal Lines
If your Silhouette machine stops without finishing the job (showing "Job Complete" before completing the job) this typically indicates an issue in...
Sat, 24 Sep, 2022 at 3:54 PM
Cutting Stops When Computer Sleeps (Mac)
If the Silhouette machine stops processing your job when your computer goes to sleep, you will need to turn off the sleep feature to prevent this. Changin...
Sun, 11 Sep, 2022 at 1:16 PM
Vertical Gaps in Cutting Result (Cameo 1 and 2, Portrait 1)
When using the Cameo 1, Cameo 2, or Portait 1 model, you may encounter an issue where the cut job has vertical gaps where nothing was cut. This indicates th...
Fri, 14 Oct, 2022 at 2:41 PM
Material or Mat Stuck in Machine
If your material or cutting mat is stuck in your Silhouette cutting machine after the job is completed, and the 'Unload' option is not working, or i...
Mon, 17 Oct, 2022 at 5:38 PM