Silhouette America Support

Machine Can't or Won't Cut 2

• Assessing Unsuccessful Cutting Results
• Not Cutting in Specific Areas Only

Website Issues 2

• Website Viewing Issues
• Can't Select Credit Card on Software Upgrade Page

Orders 5

• Order Return Policy
• Updating or Adjusting Orders
• Product in Cart Shows Out of Stock
• Silhouette Gift Cards (need to verify information and find a home)
• Bulk or Wholesale Pricing for Customers

Sales & Promotions 4

• Combining or Stacking Discounts
• Free Shipping
• Out of Stock Products
• Bundled Product Substitutions

Shipping 7

• Shipping Time Estimate
• Order Tracking
• Shipping Rates
• Shipping Methods
• Expedited Shipping

View all 7

Club Silhouette 6

• Club Silhouette Overview
• Cancelling Club Silhouette Membership
• Club Silhouette Free Items
• Club Silhouette Free Designs
• Club Silhouette Points

View all 6

Design Store Content 12

• Silhouette Design Store Content Types
• SVG Files from Silhouette Design Store
• Silhouette Design Store Bundles
• Free Silhouette Design Store Content
• Silhouette Design Store Assembly Instructions

View all 12

Buying & Downloading 9

• Silhouette Design Store Rewards Program Ending
• Silhouette Design Store Credit Overview
• Silhouette Design Store Payment Options
• Redeeming a Code on the Silhouette Design Store
• Express Checkout Feature

View all 9

Subscriptions 9

• Silhouette Design Store Subscription Overview
• Trial Subscription to Silhouette Design Store
• Sign Up for Silhouette Design Store Subscription
• Upgrade Silhouette Design Store Subscription Level
• Downgrade Silhouette Design Store Subscription Level

View all 9

Credit Boosts 1

• Credit Boost Overview

Payments and Orders 2

• Adding and Managing Payments
• Order History and Invoices