Silhouette America Support

SilhouetteAmerica.com 3

• Creating and Managing Your Silhouette America Account
• SilhouetteAmerica.com Policies and Information
• Silhouette Email Newsletter

Silhouette Design Store 3

• Creating and Managing Your Silhouette Design Store Account
• Silhouette Design Store Policies and Information
• Silhouette Design Store Purchases and Subscriptions

Product Registration 1

• Registering Silhouette Machines

Club Silhouette 1

• Club Silhouette Overview

General Product Info & Features 7

• Silhouette Classes & Learning Resources
• Features (Cutting machines)
• Cutting Machine Comparison
• Minimum Product Requirements
• About Electrostatic Technology

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Machine Guides and Information 6

• Silhouette Cameo®
• Silhouette Portrait®
• Silhouette Curio™
• Silhouette Alta®
• Silhouette Mint™

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Accessories, Materials, & Tools 8

• Blades
• Other Machine Tools
• Cutting Mats
• Auto Sheet Feeder
• Silhouette PLA Filament

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Product Maintenance 9

• Cutting Machine Maintenance
• Blade Maintenance
• Cutting Mat Maintenance
• Machine Cutting Strip
• Lock Lever Replacement

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Machines 7

• Troubleshooting for Cutting Machines
• Power Troubleshooting
• Loading/ Unloading Troubleshooting
• Cutting Troubleshooting
• Pausing or Aborting Troubleshooting

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Software & Apps 6

• Silhouette Studio
• Silhouette Connect
• Silhouette Go™
• Mint Studio™
• Silhouette 3D

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Websites 2

• Silhouette Design Store Troubleshooting
• Troubleshooting SilhouetteAmerica.com

Firmware 1

• Firmware Troubleshooting

Accessories, Materials, & Tools 1

• Blade Troubleshooting

General Software 1

• Software Overview

Silhouette Studio® 3

• Silhouette Studio Features
• Installing and Using Silhouette Studio
• Upgrade Overview and how to Upgrade

Silhouette Connect™ 1

• Silhouette Connect™ Overview

Silhouette Go™ 1

• Silhouette Go™ Mobile App Overview

Silhouette Web 1

• Silhouette Web Overview

Mint Studio™ 1

• Mint Studio File Types

Silhouette 3D™ 1

• About Silhouette 3D

Older/Other Software 3

• Silhouette Hardware with 3rd Party Software
• Silhouette ModelMaker™ Overview
• Silhouette Link Program

Partnerships & Programs 4

• Design Store Artist Program
• Educator Discount Program
• Silhouette Handmade Discount Program
• Silhouette Affiliate Program

Authorized Retailers 2

• Authorized Silhouette Distributor or Retailer Application
• Where to Find Silhouette Products

About Us 5

• About Silhouette America
• What are your business hours?
• Silhouette on Social Media
• Silhouette Design Store Giveaways & News Facebook Group
• What is your contact information?

Policies 1

• Sales Tax Charge for Purchases

Hardware Process 14

• How to Read Machine Serial Numbers
• How to Register Machine for User
• Firmware Update Recommendation (Current Models)
• Machine Lid Replacement (Charged - Approval Only)
• Networking Silhouette Machines

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