General Software

Software Minimum System Requirements
Minimum system requirements for Silhouette software products are found below. Click here for help checking your computer's compatibility.  NOTE:...
Fri, 13 Oct, 2023 at 1:00 PM
Checking Your Computer Specifications
Review the information below for your computer type to check compatibility with Silhouette software. PC Click here for the official Microsoft websit...
Fri, 29 Sep, 2023 at 6:05 PM
Software Update vs. Upgrade
Updating the software is different from Upgrading the software. Software Update When you update the software, you are moving from one version of the s...
Sat, 7 Oct, 2023 at 3:35 PM
Software Download Failure
A download failure means that you are unable to download the installation program in order to install the software program. NOTE: These steps are to res...
Sat, 2 Sep, 2023 at 9:35 AM
Software Installation Failure
If you are unable to run the Silhouette software installation program, check the following points. NOTE: These steps are to resolve issues with running ...
Thu, 28 Sep, 2023 at 6:22 PM
Uninstalling or Downgrading Software Version
Instructions are found below to remove the Silhouette Studio software. If needed, you can downgrade to a lower version that may operate more reliably. Uni...
Tue, 24 Oct, 2023 at 9:38 AM
Using Beta Software Versions
Beta versions of software may be provided for open testing purposes to check out new features and bug fixes.  How to Install a Beta Version To install...
Mon, 11 Sep, 2023 at 1:55 PM
Mac M1/M2 Processor Issue
If you are unable to run Silhouette software on your Macbook that has an Apple M1 or M2 processor: Open the Mac Terminal (in the Finder app, open the /...
Thu, 28 Sep, 2023 at 9:22 PM
Silent Software Installation
Unfortunately, Silhouette software products, including Silhouette Studio, do not currently support silent installation methods.  We do not have an MSI f...
Thu, 28 Sep, 2023 at 9:27 PM
End of Service Notification - Windows 8.1
Microsoft has announced the end of extended support for Windows 8.1 as of 10 Jan 2023. Because of this, Silhouette software products built on or after 1...
Thu, 28 Sep, 2023 at 9:28 PM