Silhouette America Support

General Software 9

• Software Minimum System Requirements
• Downgrading Software Version
• Software Update vs. Upgrade
• Using Beta Software Versions
• Software Download Failure

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Silhouette Studio® - General 15

• How to Install Silhouette Studio
• How to Find Silhouette Studio Version
• Silhouette Studio File Types
• Material Size Options
• Silhouette Studio with Other Brand Machines

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Silhouette Studio® - Features 33

• How to Ungroup and Group Designs
• How to Trace Imported Images
• Trace and Detach Feature
• Print and Cut Feature (Using Registration Marks)
• Create Custom Cut Settings in Silhouette Studio

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Silhouette Studio® - Library 17

• Recovering All Library Content (Computer Crash/New Computer)
• Missing Designs Purchased from Silhouette Design Store
• Missing Fonts Purchased from Silhouette Design Store
• Missing Library Content Between Computers or Programs
• Obtaining 'Free with Machine' Content

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Silhouette Studio® - Upgrade Editions 9

• Silhouette Studio Upgrade Editions Overview
• Applying Silhouette Studio Upgrade (License Key)
• Silhouette Studio Upgrade Reverted to Basic Edition
• Cannot Find License Key Code
• "Invalid License Key" Error Message

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Silhouette Studio® - Connectivity 7

• Silhouette Studio Can't Connect to Machine via USB - Mac
• Silhouette Studio Can't Connect to Machine via USB - PC/Windows
• Using Bluetooth®
• Silhouette Studio Can't Connect to Machine - Windows 10 (or higher) with Older Model
• How to Clear USB Printer Conflicts (PC/Windows)

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Silhouette Studio® - Crashing & Errors 41

• Moving to a New Computer
• Silhouette Studio Crash During Startup
• Silhouette Studio Crash or Freeze After Successful Startup
• Manually Clear Silhouette Studio Preference Folder
• Exported File Missing Lines OR Includes Unintended Dashed Lines

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Silhouette Connect™ 11

• Silhouette Connect™ Overview
• Silhouette Connect License Key
• Silhouette Connect Trial
• How to Uninstall Silhouette Connect
• Unable to Run Silhouette Connect

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Silhouette Go™ 6

• Silhouette Go™ Mobile App Overview
• Silhouette Go™ Workflow
• Silhouette Go Design Features
• Using SVG Files in Silhouette Go
• Machine Connection Issue with Silhouette Go

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Mint Studio™ 5

• Mint Studio File Types
• Mint Studio Library Recovery
• "Lever Open" Error Message
• Missing Designs in Mint Studio
• "Unidentified Developer" Error for Mint Studio

Silhouette 3D™ 5

• Converting Cut Designs into 3D Models
• Silhouette 3D Snap Kits
• Silhouette 3D Crashing
• Silhouette 3D File Types
• Sending Designs from Silhouette Studio to Silhouette 3D

Older/Other Software 5

• Silhouette Hardware with 3rd Party Software
• Silhouette ModelMaker™ Overview
• ModelMaker Files Types
• Deactivating ModelMaker License Key
• Silhouette Link Program

Firmware 6

• How to Find Machine Firmware Version
• Cameo Firmware Update
• Portrait Firmware Update
• Older Model Firmware Updates
• Bricked Firmware (Cameo 3)

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