Product Maintenance

Information on maintaining your Silhouette products.

Cutting Machine Maintenance
The video below contains information about maintaining your Silhouette cutting machine. Other Langauges Select subtitled versions can also be fou...
Tue, 9 May, 2023 at 12:25 PM
Blade Maintenance
Below is information on maintaining your Silhouette blades, including the following sections: Setting up the blade Loading the blade Finding blade se...
Wed, 8 Jan, 2025 at 1:25 PM
Cutting Mat Maintenance
Below is information on maintaining your Silhouette cutting mats, including the following sections: About the cutting mat Setting up the mat Loading ...
Sun, 11 Sep, 2022 at 4:31 PM
Machine Cutting Strip
The Cutting Strip is the white or black strip on the Silhouette cutting machine along the path where the blade points down. What Does It Do? Th...
Fri, 6 Jan, 2023 at 11:56 AM
Lock Lever Replacement
You should not typically need to replace the machine's Lock Lever. However, if it is removed from the machine and lost or otherwise experiences any user...
Sat, 10 Sep, 2022 at 12:36 PM
Machine Lid Replacement
Unfortunately, we do not offer replacement machine lids for purchase. We are sorry for any frustration this may cause, and appreciate your understanding.
Sat, 10 Sep, 2022 at 12:21 PM
Power Cycling the Machine
As needed, you can perform a power cycle (hard reset) of your Silhouette machine as follows: Power off the Silhouette machine Disconnect the USB cable...
Fri, 21 Apr, 2023 at 1:14 PM
Machine Cords
Replacement cords (power or USB) can be purchased from SilhouetteAmerica.com. If you wish to purchase a cord elsewhere, please note the cord specifications...
Mon, 9 Jan, 2023 at 3:12 PM
Performing a Test Cut / How to Find Optimal Settings
The Test Cut feature, found in the Send panel, helps you to determine your optimal cut settings before you send your job to be cut. Pro Tip: Even Pros u...
Fri, 13 Oct, 2023 at 1:03 AM