Silhouette is required to charge sales tax on all SilhouetteAmerica.com and Silhouette Design Store purchases that meet the following conditions:
- Purchased items are being delivered to California, Utah, or Washington (determined automatically by your IP address)
- Purchases are made using a credit card, PayPal, or Amazon Pay
All methods of purchasing Silhouette Design Store credit through the Silhouette Design Store (subscription service or Credit Boost purchases) by California, Utah, or Washington residents will incur sales tax, as required by law.
Any purchase made using Silhouette Design Store credit on the Silhouette Design Store will remain untaxed, regardless of your location.
Reporting Issues
If you feel that you have been taxed in error, please contact support@silhouetteamerica.com and provide the following information:
- Order number(s)
- State of permanent residence
- Location at the time of purchase (if other than the state of residence)