The Cameo 4 includes a Loading Sensor. This small sensor appears as a small hole located in front of the left-hand roller. 

This sensor allows the machine to detect when materials are being loaded.

How to Reset the Loading Sensor

If your Cameo 4 Loading Sensor is not properly detecting the presence of materials and pulling them into the machine when the load button is pressed, you can perform the following steps to reset it:

  1. Download and install the latest version of Silhouette Studio
  2. Open Silhouette Studio
  3. Go to the SEND panel
  4. Right-click on the connected machine icon
  5. Ensure that the "Enable Media Sensor" option is checked
    NOTE: If 'Enable Media Sensor' was already checked, uncheck and then re-check it.


If 'Enable Media Sensor' is not present, this likely indicates you have not yet installed the latest version of Silhouette Studio.