If you are not able to see the platforms setting required for using the Curio cutting machine, this typically indicates that the Curio is not on and/or not connected to the computer. 

Please make sure that you have your Curio turned on and that the software sees a connection before proceeding to look up the platforms needed for your cut.


Locating Platforms Setting

To locate the platforms in your Silhouette software, please do the following:

  1. Open Silhouette Studio
  2. Select Send at the top right corner
  3. Select Material
  4. Click on the desired material
  5. Select Edit Selected Material
  6. Platforms needed will be displayed here
  7. Select Cancel after you have located the platforms