Upon startup, the Cameo's blade carriage will orient itself into a starting position. When performed properly, the startup process is very fast.
However, if the carriage moves slowly when powered on and does not return to the starting point (but rather goes more toward the center), this may indicate an issue with the machine's connection, or it may be an issue with a part in the machine called the crash stopper.
Reset Carriage
To test for a misalignment please power off your machine, slide your blade carriage left to right 3 times leaving it on the right side and power back on. If the blade carriage moves back to the starting position no further action is necessary.
If Blade Carriage hits the right or left side or slowly moves across the cutting field see the below Crash Stopper information
Crash Stopper Issue
The 'Crash Stopper' is an internal part that helps the carriage know where it is positioned. If this part is damaged, then your machine will be inoperable.
If such is the case, contact support@silhouetteamerica.com to provide:
- Your full name
- Your Silhouette account email address
- Your machine's serial number
- A video showing the issue