We would first recommend to review the Send panel in Silhouette Studio to check the firmware message. In many cases, you may be able to simply select a "Skip for now" option.


If this option is not present, you may likely need to run a manual firmware update. Unfortunately, we are only able to offer a resolution when using a PC. If you are on Mac, you can temporarily hook up your Cameo to a PC to correct the concern.


Manual Firmware Update


If needed, you can run a manual firmware update to correct this issue as follows:


  1. Download the attached file to your computer
  2. Extract the zipped file
  3. Open the extracted folder
  4. Run the 'Silhouette Firmware Update' application
  5. Follow the instructions on screen