TABLE OF CONTENTS
- Silhouette Studio Not Working With Sonoma
- Stray Cut Lines Added When Using Rotary or Kraft Blade
- Cut Line Distance Calibration
Silhouette Studio Not Working With Sonoma
If you are running Silhouette Studio on a Mac with the Somoma operating system (MacOS 14.1), you may encounter one of the following issues, though not necessarily both:
- There is a concern with the cut line display. An example of this issue might appear as follows:
- You may not be able to open files and be required to 'force quit'
Resolution
To resolve this concern, please perform the following actions:
- install and run Silhouette Studio version 4.5.770
NOTE: This version can be found at https://www.silhouetteamerica.com/software/ss
or you can download this version directly from the following link: https://dl.silhcdn.com/fd99b8c8f315c04f - Install and use the macOS14.2 operating system version
Stray Cut Lines Added When Using Rotary or Kraft Blade
In order to maneuver the Rotary Blade for specific types of curves or cuts, the Silhouette Studio software inserts curves—often referred to as loops and hooks — into your design.
These additional curved lines do not cut all the way through the material and are placed away from the design. The Rotary Blade will lift and move to these marked areas and press down to swivel the direction of the blade. The Rotary Blade will then move over to the design and proceed to cut in the correct orientation.
The SEND panel in Silhouette Studio will provide a preview of your cut lines. A typical preview when using other blades or tools will display as follows:
When using the Rotary Blade, you will see the additional curves added in automatically:
These actions are necessary to help reorient the Rotary Blade when it needs to move in a different direction to complete the cut.
Reducing Loop Impact
You can adjust the Loop settings as follows:
- Set up your job
- Go to Send
- Select your material and cut settings
- Click on the "More" button next to the material settings
If your cut-out designs have cuts made into parts of them, you may be able to adjust the Loop settings to reduce the impact of the curves by decreasing the "Loop Force" and/or increasing the "Loop Blade Height".
WARNING: Adjusting these settings for select designs may impact cutting quality and/or the ability to cut the designs properly.
Cut Line Distance Calibration
WARNING: Cut Line Distance calibration is not related to Print & Cut alignment issues. We recommend that you not adjust this unless you have specifically been instructed to do so.
The Cut Line Distance calibration is intended to correct any actual measurement issues. In very rare cases, your Silhouette machine may be cutting the line distance incorrectly according to the line distance defined in the software.
When Is Calibration Necessary?
As an example, if you have a square that on-screen is intended to be measured as 2 inches width x 2 inches length, but the resulting cut job creates an object that is 2 inches on one side, but the other side is slightly longer or shorter, this would indicate an error with the Cut Line Distance.
Otherwise, be advised this type of issue is incredibly rare. If you proceed to run this calibration test when there is no error, the resulting lines in your calibration test will always show that they are off.
Distance Calibration
To calibrate the line distance for your machine:
- Ensure your machine is powered on and the USB cord is connected to your computer
- Open Silhouette Studio
NOTE: Make sure you are running the latest software version - Go to the SEND panel
- Right-click on the machine in the lower left-hand corner of the SEND panel
- Select 'Distance Adjustment'
- Click on the 'Print Test Page' button to print the calibration page displayed on your screen
IMPORTANT: Print to a sheet of plain white copy paper - Place the printed page onto your cutting mat exactly as displayed on the screen
- Load your cutting mat into the Silhouette machine
- Load a blade into your Silhouette machine
- Click 'Cut Test Lines'
- Measure the distance between the cut lines, between marks A-B and 1-2
NOTE: Both distances should be exactly 20.0 mm - Move the sliders to match the distance measured between each set of cut lines, as needed
- Test your distance adjustment by cutting and remeasuring the distances again.
Resetting Calibration
If for any reason you need to reset the distance calibration to its original setting, you can repeat steps 2 - 5 above, and manually slide the measurement bar back to to 0.00%.
NOTE: This version can be found at https://www.silhouetteamerica.com/software/ss
or you can download this version directly from the following link: https://dl.silhcdn.com/fd99b8c8f315c04f
Stray Cut Lines Added When Using Rotary or Kraft Blade
In order to maneuver the Rotary Blade for specific types of curves or cuts, the Silhouette Studio software inserts curves—often referred to as loops and hooks — into your design.
These additional curved lines do not cut all the way through the material and are placed away from the design. The Rotary Blade will lift and move to these marked areas and press down to swivel the direction of the blade. The Rotary Blade will then move over to the design and proceed to cut in the correct orientation.
The SEND panel in Silhouette Studio will provide a preview of your cut lines. A typical preview when using other blades or tools will display as follows:
When using the Rotary Blade, you will see the additional curves added in automatically:
These actions are necessary to help reorient the Rotary Blade when it needs to move in a different direction to complete the cut.
Reducing Loop Impact
You can adjust the Loop settings as follows:
- Set up your job
- Go to Send
- Select your material and cut settings
- Click on the "More" button next to the material settings
If your cut-out designs have cuts made into parts of them, you may be able to adjust the Loop settings to reduce the impact of the curves by decreasing the "Loop Force" and/or increasing the "Loop Blade Height".
WARNING: Adjusting these settings for select designs may impact cutting quality and/or the ability to cut the designs properly.
Cut Line Distance Calibration
When Is Calibration Necessary?
Otherwise, be advised this type of issue is incredibly rare. If you proceed to run this calibration test when there is no error, the resulting lines in your calibration test will always show that they are off.
Distance Calibration
To calibrate the line distance for your machine:
- Ensure your machine is powered on and the USB cord is connected to your computer
- Open Silhouette Studio
NOTE: Make sure you are running the latest software version - Go to the SEND panel
- Right-click on the machine in the lower left-hand corner of the SEND panel
- Select 'Distance Adjustment'
- Click on the 'Print Test Page' button to print the calibration page displayed on your screen
IMPORTANT: Print to a sheet of plain white copy paper - Place the printed page onto your cutting mat exactly as displayed on the screen
- Load your cutting mat into the Silhouette machine
- Load a blade into your Silhouette machine
- Click 'Cut Test Lines'
- Measure the distance between the cut lines, between marks A-B and 1-2
NOTE: Both distances should be exactly 20.0 mm - Move the sliders to match the distance measured between each set of cut lines, as needed
- Test your distance adjustment by cutting and remeasuring the distances again.
Resetting Calibration
If for any reason you need to reset the distance calibration to its original setting, you can repeat steps 2 - 5 above, and manually slide the measurement bar back to to 0.00%.