Purchased Directly from Silhouette

If you purchased your license key directly from SilhouetteAmerica.com, you should be able to locate your license key as follows:

  1. Go to your Silhouette account
  2. Sign in, if prompted
  3. Scroll down to the 'My License Keys' section

If you have multiple Silhouette accounts, you will need to access the account where your license key was originally applied.

Purchased from Retailer

If your license key was purchased from somewhere other than SilhouetteAmerica.com, you will need to contact the original website or retailer for further assistance. They typically should have a record of your purchase and license key code.

Not Yet Purchased

If you have not actually purchased a license key already, you can purchase an upgrade from SilhouetteAmerica.com to be automatically applied onto your account upon purchase.

Additional Help

If you have purchased a license key and require further assistance, contact support@silhouetteamerica.com with the following information:

  • License key code, if available
  • Alternate Silhouette account email address(s) you may have used
  • Proof of purchase of the license key