In some cases, you may need to or be instructed to clear your Silhouette Studio preferences.


IMPORTANT: This procedure will remove all user-generated cut settings (custom materials settings, updated material settings), as well as any adjustments you have selected in your 'Preferences' settings. Take note of any custom settings or preferences so you can re-create or re-select them after this procedure is completed.

Clearing Through Software


You can clear your Silhouette Studio software preferences if needed through the software as follows:


  1. Open Silhouette Studio
  2. Go to Edit > Preferences > Advanced
  3. Select 'Restore Factory Defaults'
  4. Select 'Apply'

Manually Clearing


Here are steps to manually clear your Silhouette Studio preference folder, if needed.


Mac

  1. Close Silhouette Studio
  2. Open the Finder
  3. Press [Cmd]+[Shift]+G
  4. Type in ~/Library/Preferences
  5. Press Return
  6. Delete the following folder:
    com.aspexsoftware.Silhouette_Studio
    NOTE: If this folder is hidden, you can unhide it
  7. Empty the Trash
  8. Open Silhouette Studio

PC/Windows


  1. Close Silhouette Studio
  2. Press [Windows]+R on your keyboard simultaneously
  3. In Run window type %appdata%
  4. Press Enter
  5. Delete the following folder:
    com.aspexsoftware.Silhouette_Studio
    NOTE: If this folder is hidden, you can unhide it
  6. Empty the Recycle Bin
  7. Open Silhouette Studio