If your material or cutting mat is stuck in your Silhouette cutting machine after the job is completed, and the 'Unload' option is not working, or is not returning the material or mat all the way to the start point, you can remove the material or mat manually as follows:

  1. Power OFF the Silhouette machine
  2. Manually pull the mat or material outward toward the opening of the machine, where it was originally loaded

This action should not typically be required. The 'Unload' button or arrow on the machine should typically eject your material or mat properly without any additional manual action needed.