Your Silhouette account preferences, purchases, content, and software upgrades are all tied to your Silhouette account email address. If your computer has crashed or you're moving to a new computer, you can do the following:

Download Silhouette Studio

To start, you'll need to download and install Silhouette Studio on your new computer.

Recover Library Content

Next, you can recover your library content. This includes the following:

  • Previously purchased/downloaded content from the Silhouette Design Store
  • Free designs received with your machine
  • Library folder structure
  • Custom library content you have specifically saved and synced in the software library

Click here for instructions on recovering your Silhouette Library.

Recover Silhouette Studio Upgrade (if applicable)

Finally, if you have previously purchased and applied a software upgrade to your Silhouette account (i.e. Designer Edition, Designer Edition Plus, or Business Edition), you can recover this upgrade.

Click here for instructions on recovering your Silhouette Studio upgrade.