If you are experiencing issues with the software, you can attempt to downgrade to a lower version of the software that may be compatible or operate more reliably.
Downgrade Instructions
PC
- Go to the Start menu
- Open the Control Panel
- Select the Programs option
- Locate and select 'Silhouette Studio'
- Click on the Remove or Uninstall option
NOTE: Removal should not affect the library or license key if present - Once successfully removed, restart the computer
- Install the necessary legacy version of Silhouette Studio
NOTE: Click on the 'Download Legacies Version' link to select and download the older version
Mac
- Select the Go menu at the top of the desktop
- Select the Applications option
- Drag all instances of Silhouette Studio to the Trash
NOTE: Removal should not affect the library or license key if present - Empty the Trash
- Install the necessary legacy version of Silhouette Studio
NOTE: Click on the 'Download Legacies Version' link to select and download the older version