If you are experiencing issues with the software, you can attempt to downgrade to a lower version of the software that may be compatible or operate more reliably.

Downgrade Instructions


PC


  1. Go to the Start menu
  2. Open the Control Panel
  3. Select the Programs option
  4. Locate and select 'Silhouette Studio'
  5. Click on the Remove or Uninstall option
    NOTE: Removal should not affect the library or license key if present
  6. Once successfully removed, restart the computer
  7. Install the necessary legacy version of Silhouette Studio
    NOTE: Click on the 'Download Legacies Version' link to select and download the older version

Mac


  1. Select the Go menu at the top of the desktop
  2. Select the Applications option
  3. Drag all instances of Silhouette Studio to the Trash
    NOTE: Removal should not affect the library or license key if present
  4. Empty the Trash
  5. Install the necessary legacy version of Silhouette Studio
    NOTE: Click on the 'Download Legacies Version' link to select and download the older version