A "File Type Not Supported" error message indicates one of the following
- The file type is not compatible with the current Silhouette Studio version and/or edition in use
- An incompatible method is being used to import the file
- There is an issue or corruption in the file preventing it from being opened
Checking File Type
Check your file type to confirm that it should be compatible.
If the file type is compatible with your software edition, close Silhouette Studio and update to the latest available version.
To open files, use the File > Open option, or click on the Open icon in order to properly access the file.
If continued issues are encountered, you are welcome to send the file to email@example.com for review.
However, please note that while we can try to open the file to confirm whether or not there may be an issue with the file, Silhouette cannot guarantee or support custom files you have created, or files obtained from sources other than the Silhouette Design Store. This includes repairing the file. Silhouette can only confirm whether or not it can be opened.