When attempting to save a file from Silhouette Studio on a Mac, you may encounter the following error message:



This error typically indicates that you are not running the app with root user permissions, even if you are running on an Admin account. 


FROM APPLE: "The user named root, or superuser, is a special user account ... that has unrestricted read and write privileges to all areas of the file system in OS X 10.10 or earlier. However, in OS X 10.11 or later, the root user’s write access to certain areas of the file system is restricted."

Enabling Permissions


To enable root user permissions:
IMPORTANT: You must be on an Admin account for these steps to work
  1. Choose Apple menu 
  2. Select 'System Preferences' 
  3. Select 'Users & Groups'

  4. Click on the padlock icon in the bottom left corner of the Users & Groups window

  5. Click on 'Login Options'

  6. Click on the 'Join' button in the Users & Groups window

  7. In the pop up dialog window, click on 'Open Directory Utility'
  8. Once the Directory Utility program is opened, go to Edit > Enable Root User