While you are able to update your account information and preferences at https://www.silhouetteamerica.com/my-account, including your timezone, language, and currency, the country logged on your account is automatically pulled from the IP address reported from your device.
The country listed on your account may not match your actual country location. This can occur if you are using a VPN where the IP location reported is not your actual location. Unfortunately, there is no option to manually adjust this. Each time you log in, our system will note your location and update the field if your reported location changes.
We are sorry for any frustration this may cause. Please rest assured that this field will not change or impact your ability to use your account or any section of our websites.