Managing Your Account

Creating a Silhouette Account
Click here to create a Silhouette account now. Account creation is free. Why Do I Need a Silhouette Account? A Silhouette account allows you to do the...
Fri, 11 Nov, 2022 at 9:16 AM
Activating Your Account
Once you have signed up for a Silhouette account, you will be issued an email to verify your email address. You will need to click on the link in this email...
Wed, 12 Oct, 2022 at 3:56 PM
Silhouette Email Newsletter
Silhouette provides a newsletter that you can sign up for to stay informed about new products, sales and promotions, and other information about Silhouette ...
Tue, 8 Nov, 2022 at 1:59 PM
Order Invoices
You can find and print a copy of your order invoice for any purchases made from Silhouette. SilhouetteAmerica.com Purchase Products, Software Upgrades, &a...
Thu, 20 Oct, 2022 at 4:50 PM
Silhouette Design Store Rewards Program
The Silhouette Design Store offers a no-obligation Rewards Program for all Silhouette accounts. With Silhouette Rewards, you can earn badges, points, and p...
Mon, 21 Nov, 2022 at 9:34 AM
Password Reset
If you've forgotten your password or need to reset it for any reason, go to the account sign in screen and click 'Forgot Password'. You will ...
Fri, 7 Oct, 2022 at 2:00 PM
Updating Your Email Address
Updating Account Email To update your Silhouette account email address: Go to your Silhouette Account page Sign into your account if prompted Update yo...
Thu, 8 Sep, 2022 at 10:26 AM
Merging Accounts
If you have created multiple accounts and need to have them merged, please contact support@silhouetteamerica.com with the following information: The em...
Fri, 9 Sep, 2022 at 2:52 PM
Managing Credit Cards
Adding/Updating Cards You can do the following to add or update a credit card on your account: Log into your Silhouette Account and select the '...
Fri, 9 Sep, 2022 at 3:39 PM
Credit Card Declined
If you are encountering issues where you are unable to add your credit card to your account, or the card is being declined, we recommend the following actio...
Tue, 27 Sep, 2022 at 11:19 AM