Managing Your Account

Creating a Silhouette Account
Click here to create a Silhouette account now. Account creation is free. Why Do I Need a Silhouette Account? A Silhouette account allows you to do the...
Wed, 9 Aug, 2023 at 6:07 PM
Activating Your Account
After you have signed up for a Silhouette account, you will be issued an email to verify your email address. You will need to click on the link in this emai...
Fri, 21 Apr, 2023 at 1:04 PM
Silhouette Email Newsletter
Silhouette provides a newsletter that you can sign up for to stay informed about new products, sales and promotions, and other information about Silhouette ...
Fri, 21 Apr, 2023 at 1:02 PM
Order Invoices
You can find and print a copy of your order invoice for any purchases made from Silhouette. SilhouetteAmerica.com Purchase Products, Software Upgrades, &a...
Thu, 20 Oct, 2022 at 4:50 PM
Silhouette Design Store Rewards Program
NOTICE: The Silhouette Design Store Rewards Program will be ending on 2/15/2024. Click here for more information.  The Silhouette Design Store offers a n...
Wed, 24 Jan, 2024 at 2:26 PM
Password Reset
To reset your password: Go to the account sign-in screen on the Silhouette website Click 'Forgot Password' Enter your email address Click &#...
Fri, 21 Apr, 2023 at 1:13 PM
Updating Your Email Address
Updating Account Email To update your Silhouette account email address: Go to your Silhouette Account page Sign into your account if prompted Update yo...
Thu, 8 Sep, 2022 at 10:26 AM
Merging Accounts
If you have created multiple accounts and need to have them merged, please contact support@silhouetteamerica.com with the following information: The em...
Tue, 19 Sep, 2023 at 5:03 PM
Managing Credit Cards
Information on managing credit cards on your Silhouette account (www.silhouetteamerica.com and www.silhouettedesignstore.com) is found below.  Adding/Upd...
Fri, 6 Oct, 2023 at 8:28 PM
Credit Card Declined or Failing to Add
If you are encountering issues where you are unable to add your credit card to your account, or the card is being declined, we recommend the following actio...
Fri, 6 Oct, 2023 at 8:42 PM