Machine Can't or Won't Cut

Assessing Unsuccessful Cutting Results
There are two categories of cutting issues for unsuccessful cutting results (the job was sent to the machine, but there was a problem): Nothing Cut So...
Mon, 9 Oct, 2023 at 10:54 PM
Performing a Test Cut / How to Find Optimal Settings
The Test Cut feature, found in the Send panel, helps you to determine your optimal cut settings before you send your job to be cut. Pro Tip: Even Pros u...
Fri, 13 Oct, 2023 at 1:03 AM
'Job Complete' Without Any Movement
NOTICE: Version 4.5.735 may cause this issue with some machines. If this was not an issue previously but is suddenly happening with all jobs, click here. ...
Fri, 13 Oct, 2023 at 1:34 AM
Not Cutting in Specific Areas Only
If the machine goes through and completes the entire cutting process where some parts of the design are not cut (not ragged or torn, but simply not cut at a...
Sat, 10 Sep, 2022 at 4:21 PM