Product Maintenance

Information on maintaining your Silhouette products.

Cutting Machine Maintenance
The video below contains information about maintaining your Silhouette cutting machine. Other Langauges Select subtitled versions can also be fou...
Tue, 9 May, 2023 at 12:25 PM
Blade Maintenance
Below is information on maintaining your Silhouette blades, including the following sections: Setting up the blade Loading the blade Finding blade se...
Sun, 11 Sep, 2022 at 2:10 PM
Cutting Mat Maintenance
Below is information on maintaining your Silhouette cutting mats, including the following sections: About the cutting mat Setting up the mat Loading ...
Sun, 11 Sep, 2022 at 4:31 PM
Machine Cutting Strip
The Cutting Strip is the white or black strip on the Silhouette cutting machine along the path where the blade points down. What Does It Do? Th...
Fri, 6 Jan, 2023 at 11:56 AM
Lock Lever Replacement
You should not typically need to replace the machine's Lock Lever. However, if it is removed from the machine and lost or otherwise experiences any user...
Sat, 10 Sep, 2022 at 12:36 PM
Machine Lid Replacement
Unfortunately, we do not offer replacement machine lids for purchase. We are sorry for any frustration this may cause, and appreciate your understanding.
Sat, 10 Sep, 2022 at 12:21 PM
Power Cycling the Machine
As needed, you can perform a power cycle (hard reset) of your Silhouette machine as follows: Power off the Silhouette machine Disconnect the USB cable...
Fri, 21 Apr, 2023 at 1:14 PM
Machine Crosscutter
About the Crosscutter A built-in crosscutter tool is included with the Cameo 4 series models. A manual removable crosscutter tool is included ...
Sat, 10 Sep, 2022 at 2:03 PM
Silhouette Machine Noise Concern
The Silhouette machine is not generally a quiet machine during operation. Unless you are experiencing universal cutting issues where cuts appear to be off, ...
Wed, 26 Apr, 2023 at 4:03 PM
Cutting Machine Not Powering On
If your cutting machine is not powering on when you press the power button, check all points listed below to find the source of the concern.  1. Check ...
Tue, 17 Oct, 2023 at 2:49 PM