Older/Discontinued Products

Information about older machines and products previously available from Silhouette.

Older Machine Models
Older Model Machines (offered by QuicKutz/Graphtec) are as follows:  QuicKutz Silhouette (also referred to as 'Original Silhouette') Graphtec Cra...
Wed, 12 Oct, 2022 at 3:51 PM
About Refurbished Machines
Silhouette may, on occasion, offer a limited number refurbished machines. These are only available while supplies last.  What is a Refurbished Model? Sel...
Sat, 8 Oct, 2022 at 12:55 PM
How to Cut from a USB Device (Cameo 2 & 3 Only)
If you have a Cameo 2 or Cameo 3 model, you can cut Studio files directly from a USB device while you are not connected to a computer. Saving Files onto U...
Mon, 19 Sep, 2022 at 3:31 PM
Terminal Machine Pause Error (Cameo 3)
If your Cameo 3 is stuck on 'Pause' and will not cut any jobs, you can clear this error as follows: Cancel any pending jobs in Silhouette Studio ...
Sun, 2 Oct, 2022 at 1:47 PM
Machine Turns Itself Off (Cameo 3)
The Cameo 3 model has a built in sleep timer. The sleep timer has the following options: 15 minutes (default) 30 minutes Off (sleep timer disabled) ...
Sun, 2 Oct, 2022 at 1:55 PM
LCD Touchscreen Not Responding (Cameo 2, Cameo 3)
If your Cameo 2 or Cameo 3 model's touchscreen is not responding, is displaying incorrectly, or is not displaying anything at all (even though the machi...
Mon, 3 Oct, 2022 at 3:16 PM
Curio Platforms Not Displayed in Settings
If you are not able to see the platforms setting required for using the Curio cutting machine, this typically indicates that the Curio is not on and/or not ...
Mon, 19 Sep, 2022 at 4:48 PM
Curio Syncing Error
If the machine status for the Curio model displays a syncing error, this is usually due to a failure with proper loading of the Curio base. Checking the C...
Mon, 19 Sep, 2022 at 5:00 PM
Curio Tool Holder Calibration
If your Curio model requires the tools to be calibrated for proper Print & Cut alignment, you can do the following to calibrate the the dual tools holde...
Mon, 3 Oct, 2022 at 1:59 PM
Pinch Roller Stuck in Center Groove (Cameo 1 or 2)
The rubber pieces on the Cameo 1 and 2 model roller bar are not intended to be moved out of place.  If the rubber rings were moved and the right-hand pi...
Fri, 14 Oct, 2022 at 2:21 PM