Software Issues

Silhouette Studio Displaying Black Screen (PC)
If the Silhouette Studio program is displaying a black screen instead of the expected view of the software program, this may indicate an issue with the grap...
Fri, 30 Sep, 2022 at 1:50 PM
Actual Text Height Smaller than Selected Size
If you have selected your text and set it to a specific size, the actual cut-out result may not be at the exact same height as expected. How Text is Measu...
Sat, 1 Oct, 2022 at 2:01 PM
SVG Export Issue - Design Parts Disappear When Saved
We can confirm that there is a bug in the current software version that is causing some designs to disappear from view when saved as an SVG file from Silhou...
Tue, 25 Oct, 2022 at 11:17 AM
Can't Run Software in Windows S Mode
If you are running Windows 10 or above in S Mode, this will not allow you to run software programs that are not verified from the Microsoft App Store, such ...
Tue, 16 May, 2023 at 1:44 PM
Stray Cut Lines Added When Using Rotary or Kraft Blade
In order to maneuver the Rotary Blade for specific types of curves or cuts, the Silhouette Studio software inserts curves—often referred to as loops and hoo...
Tue, 7 Mar, 2023 at 11:35 AM
Lines Difficult to See on Computer Screen
Lines in Silhouette Studio may be difficult to see on some computers. Lines can be adjusted for easier viewing. Adjusting Line Thickness You can thick...
Tue, 21 Mar, 2023 at 9:28 AM
PixScan Issues
If you encounter errors while using the PixScan feature, review the information below for your specific issue. Image Recognition Error If you encounter a...
Sun, 8 Oct, 2023 at 11:40 PM
Design Can't Be Dragged Smoothly (Object Placement Snapping)
If an image is being dragged across the workspace in Silhouette Studio or being re-sized and is 'jumping' from place to place, rather than being mov...
Sun, 8 Oct, 2023 at 11:57 PM
Wrong Font Style Displayed for Text in File
If you have saved a Studio file containing text created with the Text tool in Silhouette Studio and opened the file on another computer to find the font sty...
Tue, 6 Dec, 2022 at 9:54 AM
Trying to Use Two Fonts With the Same Name
Unfortunately, having two fonts with the same internal name that is installed at the same time on your computer will not work. Work Arounds The fol...
Tue, 10 Oct, 2023 at 9:21 AM