Silhouette America Support

SilhouetteAmerica.com 3

• Creating and Managing Your Silhouette America Account
• SilhouetteAmerica.com Policies and Information
• Silhouette Email Newsletter

Silhouette Design Store 3

• Creating and Managing Your Silhouette Design Store Account
• Silhouette Design Store Policies and Information
• Silhouette Design Store Purchases and Subscriptions

Product Registration 1

• Registering Silhouette Machines

Club Silhouette 1

• Club Silhouette Overview

General Product Info & Features 7

• Silhouette Classes & Learning Resources
• Features (Cutting machines)
• Cutting Machine Comparison
• Minimum Product Requirements
• About Electrostatic Technology

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Machine Guides and Information 6

• Silhouette Cameo®
• Silhouette Portrait®
• Silhouette Curio™
• Silhouette Alta®
• Silhouette Mint™

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Accessories, Materials, & Tools 9

• Blades
• Other Machine Tools
• Cutting Mats
• Silhouette PLA Filament
• Materials (Cutting Machines)

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Product Maintenance 9

• Cutting Machine Maintenance
• Blade Maintenance
• Cutting Mat Maintenance
• Machine Cutting Strip
• Lock Lever Replacement

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Troubleshooting 7

• Software & Apps
• Firmware
• SilhouetteAmerica.com
• Silhouette Design Store
• Cameo Carriage Moves to Wrong Position on Startup

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Machines 8

• Troubleshooting for Cutting Machines
• Power Issue
• Cutting Issue
• Noise Issue
• Older Machines

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General Software 1

• Software Overview

Silhouette Studio® 2

• Installing and Using Silhouette Studio
• Upgrade Overview and how to Upgrade

Silhouette Connect™ 1

• Silhouette Connect™ Overview

Silhouette Go™ 1

• Silhouette Go™ Mobile App Overview

Mint Studio™ 1

• Mint Studio File Types

Silhouette 3D™ 1

• About Silhouette 3D

Older/Other Software 3

• Silhouette Hardware with 3rd Party Software
• Silhouette ModelMaker™ Overview
• Silhouette Link Program

Partnerships & Programs 4

• Design Store Artist Program
• Educator Discount Program
• Silhouette Handmade Discount Program
• Silhouette Affiliate Program

Authorized Retailers 2

• Authorized Silhouette Distributor or Retailer Application
• Where to Find Silhouette Products

About Us 5

• About Silhouette America
• What are your business hours?
• Silhouette on Social Media
• Silhouette Design Store Giveaways & News Facebook Group
• What is your contact information?

Policies 1

• Sales Tax Charge for Purchases

Hardware Process 14

• How to Read Machine Serial Numbers
• How to Register Machine for User
• Firmware Update Recommendation (Current Models)
• Machine Lid Replacement (Charged - Approval Only)
• Networking Silhouette Machines

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